About the TRO

Our vision

To excel in providing Revenue and subsidy management services to the Territory and to be the first choice for Government.

Our mission

Through our people, provide the Territory with the most effective and efficient revenue and subsidy management services delivered in a fair and equitable manner.

Our values

We encourage open communication, new ideas and better ways.

​We respect and recognise the skills and knowledge of our colleagues.

​We are committed to working together with a common sense of purpose.

​We take pride in the quality services we provide.

​We treat our clients and colleagues in a professional, objective and fair manner, and treat everyone as we expect to be treated with honesty and integrity.

What we do

Territory Revenue Office (TRO) is a Division of the Department of Treasury and Finance. Our role is to administer and provide advice on the Territory’s main own-source revenues and certain grant and subsidy schemes.

There are approximately 40 employees working in the three areas of TRO:

Legislation, Advisory and Review

Legislation, Advisory and Review is responsible for ensuring the Territory’s taxation, royalty and home assistance schemes are fair, efficient, simple to administer and keep pace with changing commercial practices.

Revenue Collections

This area collects the revenue derived from the various stamp duties, payroll tax and mineral and petroleum royalties as set out in the Territory’s tax and royalty laws; provides advice on how these laws apply; and undertakes compliance activities. It also administers two subsidy schemes and grants including the First Home Owner Grant.

Royalties and Assurance

Royalties and Assurance (RA) is responsible for developing and implementing the TRO’s active compliance program through a process of data matching, risk assessment, audit and client education. This area also manages the mineral royalty and petroleum royalty schemes, including the undertaking of royalty audits and forecasting.

Compliance

We collect revenue to help fund government services, such as health, policing and education, for the benefit of the people of the Northern Territory. A key element of this is our compliance program, which ensures the integrity of the tax, royalty and benefit schemes that we administer. Our compliance approach aims to:

• encourage and assist clients to comply
• detect and enforce compliance
• prosecute evasion and fraud.

Service Charter

Territory Revenue Office has a taxpayer’s service charter. The document outlines the service levels Territory Revenue Office will provide, as well as client obligations.