Procurement complaints management procedure

The procurement complaints management procedure is legally required by procurement rule 4: complaints. The purpose of this procedure is to ensure procurement complaints are handled quickly, fairly and transparently .

This procedure applies to all procurement-related complaints made or referred to the Department of the Chief Minister and Cabinet, the Department of Treasury and Finance and the Office of the Commissioner for Public Employment. It excludes complaints made under the Independent Commissioner Against Corruption Act 2017.

Read the procurement complaints management procedure PDF (226.4 KB).